Privacy Policy

Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how Anhui SUHMAN Engineering Machinery Co., Ltd. (“SUHMAN,” “we,” “us,” or “our”) collects, uses, and handles personal information when you visit crushplant.com, submit an enquiry, or communicate with us about our products and services.

SUHMAN is responsible for the personal information covered by this policy. Our contact details appear at the end of this page.

1. Information We Collect

Information you provide

When you request a quotation, ask for technical advice, or contact us, we may collect:

• Your name, company name, business email address, telephone number, and country or region.
• Project details, such as material type, required capacity, feed size, output sizes, and site location.
• Messages, correspondence, and any documents or images you choose to send.
• Business contact, delivery, billing, and transaction details when needed to manage an order or provide support.

Please provide only the information relevant to your request. Avoid sending sensitive personal information, such as identity documents or financial account details, unless we specifically need it for a legitimate business purpose.

Information collected during visits

Our website and its service providers may collect your IP address, browser and device information, referring page, pages visited, language preferences, and the date and time of your visit.

Cookies and similar technologies may also collect information about interactions with the website, depending on the tools enabled and your privacy choices.

Providing enquiry information is generally voluntary. Fields marked as required help us identify and respond to your request. Without the necessary contact or project details, we may be unable to provide a quotation or suitable recommendation.

2. How We Use Your Information

We use personal information for the following purposes, as relevant to your interaction with us:

• Respond to enquiries and provide quotations, product information, and technical recommendations.
• Manage orders, delivery arrangements, customer relationships, and after-sales support.
• Operate, maintain, and protect the website, including detecting spam, misuse, and security problems.
• Understand website use and measure campaign performance where analytics or advertising tools are enabled.
• Send relevant business updates or marketing communications where permitted by law and subject to your choices.
• Meet applicable legal obligations and establish, exercise, or defend legal claims.

Submitting an enquiry does not, by itself, give consent to unrelated marketing.

3. Legal Grounds for Processing

Where the EU GDPR, UK GDPR, or similar requirements apply, the legal grounds depend on the purpose:

• Contract or pre-contractual steps: Handling a request or providing products and services where you are personally a party to the contract.
• Legitimate interests: Responding to business enquiries, communicating with company representatives, managing customer relationships, and protecting our website, where these interests do not override your rights.
• Consent: Optional tracking or marketing where the law requires consent.
• Legal obligations: Complying with applicable accounting, tax, trade, or other legal requirements.

4. Cookies and Similar Technologies

Cookies are small files stored on your device. Similar technologies can also help websites remember preferences or measure activity.

Our website uses Google Tag Manager to manage website tags. The data collected depends on the individual tags and services enabled; a tag manager does not, by itself, identify every tracking service in use.

Essential technologies support website operation and security. Where enabled, preference cookies remember choices such as language, analytics tools measure visits and interactions, and advertising tools measure conversions or support relevant advertising. These tools may send device identifiers and usage information to their providers.

Where applicable law requires consent for optional technologies, we must obtain that consent before using them.

You can manage available website cookie preferences and use your browser settings to block or delete cookies. Blocking essential cookies may affect website functionality. Browser settings alone may not prevent every form of tracking.

5. How We Share Information

We may share relevant information with:

• Service providers supporting hosting, website security, email, enquiry management, IT support, and enabled analytics or advertising services.
• Business partners, freight providers, or service contractors where needed to fulfil an order, arrange delivery, or provide support.
• Professional advisers, regulators, courts, or public authorities where required by law or necessary to protect legal rights.
• A prospective buyer or successor in a business restructuring or transfer, subject to appropriate confidentiality and data protection arrangements.

The information shared should be limited to what is needed for the relevant purpose. Service providers acting on our behalf must handle it under appropriate contractual instructions. Third-party platforms may also process information under their own privacy policies.

6. International Data Transfers

We are based in China. Information you provide may be processed in China and in other countries where our service providers operate. These countries may have different data protection laws from your country.

Where international transfer rules apply, we will use the safeguards or other lawful transfer mechanisms required by those rules. Depending on the circumstances, these may include approved contractual safeguards.

Contact us for information about the countries, transfer arrangements, and safeguards relevant to your information, including how to obtain a copy where applicable.

7. How Long We Keep Information

We retain personal information for as long as needed for the purpose for which it was collected, subject to applicable legal requirements.

For enquiries and correspondence, we consider whether the enquiry remains active, whether follow-up is reasonably needed, and whether an ongoing business relationship exists.

For orders and service records, we consider contract performance, warranty and support needs, statutory recordkeeping periods, and the time needed to resolve disputes.

Technical and tracking information follows the retention settings of the relevant systems, subject to applicable requirements.

When information is no longer needed, we will delete it or anonymize it, subject to any lawful retention requirement.

8. Information Security

We use reasonable technical and organizational measures appropriate to the information and risks involved. These include limiting access to people who need the information for their work and protecting the systems used to handle it.

No website, storage system, or method of transmission can guarantee complete security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion.
• Restrict processing.
• Receive a portable copy of certain information.
• Object to processing based on legitimate interests.

You may object to direct marketing at any time. Contact us or use the unsubscribe option in a marketing message, where provided.

Where processing relies on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

You may also complain to the data protection authority in your jurisdiction. UK residents can contact the Information Commissioner’s Office.

To make a request, email [email protected] with the subject “Privacy Request.”

We may ask for information reasonably necessary to verify your identity or authority. We will respond within the period required by applicable law. Some requests may be subject to legal exceptions.

10. Third-Party Websites and Services

Our website may link to external websites or include third-party content.

If you use those services or contact us through a third-party messaging platform, that provider’s privacy policy also applies to its handling of your information. Please review the relevant policy before sharing information.

11. Children

Our website and services are intended for business users and industry professionals. They are not directed at children.

If you believe a child has provided personal information through our website, please contact us so we can review and remove it where appropriate.

12. Changes to This Policy

We may update this policy to reflect changes in our services, data practices, or legal requirements.

We will publish the revised policy on this page and update the date above. Where required, we will provide additional notice or obtain consent before introducing a new use of your information.

13. Contact Us

For questions about this policy or requests concerning your personal information, contact:

Anhui SUHMAN Engineering Machinery Co., Ltd.

Email: [email protected]
Telephone: +86 176 8271 6966
Address: Feixi County Economic Development Zone, Hefei, Anhui, China
Website: https://crushplant.com